Privacy Policy

This privacy policy governs the nature in which any and all information collected from you (“personal Information”) through the website, will be dealt with. This Privacy Policy should be reviewed from time to time so that you are updated on any changes.

Personal Information

Personal information will only be collected from visitors, in both knowingly and voluntarily manners. For example, we would need certain details or information from you in order to provide further services or answers to your enquiries.

How We Obtain Personal Information

In the course of providing our services, we obtain personal information in a variety of ways. For example, information is obtained when you:

·        ask to be registered as one of our newsletter recipient,

·        create an enquiry about our services,

·        visit our web site,

·        Or list your property with us.

How we process the information provided

Personal information submitted to our sites is used only for the purpose for which it is submitted unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Any and all correspondence sent from the web site that may contain personal information, are stored as archives for record-keeping and back-up purposes only. Any and all copies of legal documents obtained from you on the course of our listing process will be stored as protected personal archives under your name and shall never be disclosed to other parties unless the property is undergoing transaction process, then the information may be provided to government officials if required (i.e. public notary/solicitor) and the respected purchaser.

Your email address will be used only to contact you and for no other reason unless you requested otherwise. We will not sell or trade your email address to irrelevant parties.

Use of the information for a secondary purpose

We may sometimes use the personal information we collect for a secondary purpose, that is, for use in a way different from the original reason for collection. We will only do this in the following circumstances:

where you have consented,

where the secondary purpose is directly related to the primary purpose, and you would reasonably expect us to use or disclose the information in such a way, or

where we are permitted or required by law, or it is in the interests of public safety to do so.

Correcting information

You can also request that information about you be modified or deleted. This is our commitment to take all reasonable steps to ensure that the information we hold about you is accurate, complete and up-to-date.

Disclosure

You should be aware that we may use your email address to contact you in the future. We will not sell or pass on your details to third parties.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our site. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorized access to your personal information.

Links

We provide links to Web sites outside of our web site, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web sites and its privacy statement.

 

Bali Cool Property - trade name for P.T. Bali Goa Gong - specialising in the sale of property in Bali, villas for rent, villas for sale, land for sale and in general all property sales in Bali.  

I am an experienced mortgage broker in Australia, organising property purchases and sales every day, but when buying/selling in Bali, forget everything you’ve learnt in your own country. You need an extremely experienced Real Estate agent that you can trust.   Thankfully I found Bali Cool Property, I have dealt with them for a few years now and trust them explicitly.  They have assisted me purchase two villas, then also sell a villa during a pandemic.  I honestly did not expect to sell during this terrible time, but Bali Cool Property sold the property within a few weeks.  I can’t thank Ketut (Jeff)  & his wife enough for their professionalism with a personal touch.   Regards Jenny Johnson

Buying and selling a house in Bali in normal times, Bali is a road filled with potholes. Trying to sell a house in Bali during a pandemic is a minefield filled with potholes. So, to be successful, you need a good agent. Fortunately, for me, I had one in Bali Cool Property. I write to thank you for having so carefully and painstakingly negotiated the minefield and very much gone the extra mile on my behalf. Any Balinese transaction requires patience but in these difficult times several additional doses were required and I am so grateful you were there to help deal with the various trip wires that were thrown in over the last few months. I have been associated with Bali in one form or another for several decades and I am familiar with most of the property agents and I know, beautiful island thought it may be, how difficult it can be to do business there. I very much doubt another agent would have handled my case with your level of expertise, patience and extra co-operation. I very much appreciate all that you and your agency have done on my behalf and for getting me the payment under such difficult circumstances, with the island closed for so long. I hope that you will have a much better 2021 and beyond. Kind regards Frank

Everything about our experience with Bali Cool Property exceeded our expectations.  Ketut, and Riri are extremely knowledgable and no detail is too small to be addressed.   Professional, results-oriented, hard working, honest, trustworthy, creative, responsive and unequivocally the best real estate agency in Bali. Look no further…they are the REAL DEAL.  

 I am so grateful to Ketut (& his wife)  for selling my house in Amed. Nothing was too much trouble for this great team (Bali Cool). I highly recommend anyone who has any property to buy sell or rent, to deal with this professional outfit. I was unable to get to Bali because of Covid but they were able to close the deal, without my being there.  Thank You both.

Bali Cool Property arranged a quick and clean sale of our Ungasan Villa in a very difficult market in early March 2020. Bali Cool was the only agent to bring genuine prospects to us and to professionally follow through with interested parties. Nothing was too much trouble for Ketut, and the team. They arranged rubbish disposal prior to settlement, transport and storage of our possessions and short-term accommodation for us post-sale. We were extremely fortunate to have Bali Cool on our side and recommend them to anyone seeking to rent, lease, buy or sell property in Bali. Thanks Bali Cool!

When we needed to sell our villa in Bali, Ketut of Bali Cool were the only agents we found who had any real interest in marketing the property and in working towards a sale-price outcome that matched our expectations. It worked, in a speedy timeframe. We’d recommend them any time.